Latest blogs

Uncategorised
27 December 2023

Our role in the ticket office consultation

Back in July, 13 train companies across England announced proposals to change the way they staff rail stations. The plans would have seen hundreds of...
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London TravelWatch digital exclusion launch event at City Hall
Uncategorised
12 April 2023

What accessibility means in practice and how we can adapt to a hybrid model for live events

Last month we launched our latest piece of research, ‘Left Behind Londoners - Digital Exclusion and Disadvantage in London transport’. We...
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Southeastern train at London Bridge
Uncategorised
24 February 2023

Southeastern’s timetable – moving trains or moving people?

The new Southeastern timetable has had a rocky start. The company is listening to concerns and addressing shortcomings, but needs to work hard to...
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No 12 Bus on Regent Street
Uncategorised
05 August 2022

What do TfL’s proposed bus changes mean for Londoners?

Buses are used by more Londoners than any other type of public transport. They’re the backbone of how people move around the city, providing the...
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